Security and Privacy


In short, King-Solarman.com does not sell, or give away any personal information obtained from you, the user.

Use of Information  

We understand and respect the importance of maintaining your privacy and keeping your information confidential. We will only collect information from you when you have knowingly provided it to us, such as subscribing to our newsletter. All information collected is used solely for the purpose of processing orders or to inform our e-mail subscribers and customer of special offers. We will not sell, share or rent any personal information with any other companies or third parties without your authorization.

Credit Card Information 

For safety we do not store your credit card information. It does have to be saved however in case you need a refund or to change your order. When entered on our secured payment page your credit card number is verified. Once your credit card is verified, the order is processed. We also use a third party shipping provider to ship the products ordered on the site.

Ordering  

Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number and expiration date. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. We do not share your personal and financial information with any third parties.

Cookies

A "cookie" is a small data file stored on your computer by our web site that gives you a numeric user ID and stores certain information about your activity on the site. Cookies let us know if you are a previous customer and allow certain features, such as our shopping cart, to work properly. Most web browsers will automatically accept cookies, and will also allow you to disable them if you chose to. We recommend that your keep cookies enabled while shopping to take full advantage of our site's features. If you prefer to place an order over the phone, call us at +1 (650) 308-4451.

Browsing Behaviour

We track anonymous usage statistics - what pages are being viewed, what terms are being searched for etc. We don't know who is doing what though. This information helps us improve the website for you by spotting popular content, places people get confused, etc. We won't know that you searched for "garden hoses" but we will know somebody searched for "garden hoses". The program we use is Google Analytics, you may visit Google's website for more details.

Questions or Comments

If you have any questions or comments regarding our Privacy Policy, please contact us at info@king-solarman.com. 

 
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